Spotify users reported playback interruptions, login errors and delayed playlist loading on May 13, 2026, with complaints clustering around the mobile app rather than a full service breakdown. By midday ET, Spotify had not confirmed a widespread outage, even as monitoring sites showed a modest rise in reports.
Some listeners said songs stopped mid-play. Others said search would not work or that the app froze when they tried to open curated playlists. Most of the reports began around 8-10 a.m. EDT, and Android users appeared to be hit harder than others. Desktop and web player versions were less affected, and Premium subscribers were among those who noticed the disruption. Free-tier users with ads sometimes saw extra delays.
A Spotify spokesperson said the company was aware of intermittent issues affecting a small percentage of users and said engineering teams were actively investigating. The spokesperson added that most users should experience normal service and recommended updating the app and restarting devices as a first step.
The scattered complaints come after several technical hiccups for Spotify in 2026. Earlier incidents in February and April involved app crashes and server connection issues, while a May 11 problem for Android users showing “Something went wrong” messages when opening playlists was largely resolved within hours. Spotify has more than 600 million users worldwide, which means even a limited glitch can light up complaint trackers fast. But on May 13, the public signs pointed to a contained mobile-app problem, not a major global outage.
The unanswered question is how quickly Spotify can clear the issue for the users still seeing broken playback and failed searches, especially on Android, before a small interruption turns into a longer-running annoyance.
